Greetings from Voicent Communications!

In the past you have contacted Voicent regarding Voicent products
and many of you have become our customers. We are hopeful that Voicent product continue to improve your communication efforts in your work and daily life.

After 4 months of beta period, we are proud to announce that the general product release 3.1.1 has become available! Even better, upgrade to the new release is FREE, if you have downloaded or purchased any Voicent release 3.x product.

To start to use this new product, simply download the software from http://www.voicent.com/download  and install it over the older release. Your 3.x license will automatically apply to the new release. If you have 2.x release, you can upgrade to the 3.x release. If you  haven't purchased the license, simply download the software and start to try it today. It's easy.

What's New in Release 3.1.1

Comparing with the previous beta release 3.0.2, the new production release improves quality and adds user friendly features, such as remote access capability and bug fixes. The highlights of the new releases are:

• BroadcastByPhone program gets stuck on a bad phone number. This is caused by maximum retry number was set to default zero (0) in BroadcastByPhone -> Broadcast -> Options. If you are not ready to upgrade, you can set the maximum retry number to one (1) to avoid the problem. This bug is now fixed.
   

• Remote control capability for BroadcastByPhone. No more trips or long drive to the server room to run BroadcastByPhone. Also, one computer can be shared among a group of people who have access to the computer. Now you can access BroadcastByPhone on a remote computer to record your voice message, to start broadcast and to check broadcast call status. To learn more about this useful feature, please see http://www.voicent.com/howto_autodialer_remote_access.php
   

• New BroadcastByPhone command line option added. For IT engineers who wish to use command line interface, now you can specify -cleanstatus to clean up all status and confirmation fields before broadcasting. For more information, see program help menu.
   

• New recording mode. Voicent Gateway HTTP interface now has a new option to turn on recording mode. This feature is used to enable remote control of telephone recording. To learn more, please see http://voicent.com/devnet/docs/recordmode.htm
   

• Automatic next day broadcast. In certain conditions, automatic next day broadcast is not set. It is now fixed.
   

• Dialing rule race condition deadlock. Gateway applications, including AutoReminder and BroadcastByPhone, will get into race condition when multiple versions are running at the same time. It is now fixed.
   

• File can not be found. Sometimes, Voicent system can not find the audio files using HTTP/vxml interface. It shows "File not found" error. It is now fixed.

Good news for IT developers:

• The remote control module for BroadcastByPhone is available as an open source module. The module is release with BroadcastByPhone and can be used as-is. All source code are also released with the module. Developers can take this module as a basis for further customization and integration with existing software or stand alone application development.

Usage Tip:

• Do you know you can use a calling card with Voicent programs? To find out more, please click here
  http://www.voicent.com/devnet/kb/calling_card.htm

Product related links:

Voicent Product Info
Voicent Product FAQ
Voicent AutoReminder
Voicent BroadcastByPhone
Voicent BroadcastByEmail
Voicent Developer Network
Voicent Product Price Info
Join Voicent Affiliate Program
Become a Voicent Reseller

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