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Voicent Gateway Java Simple Interface

The Voicent Java Simple Interface class contains the following functions.

Since all these functions are implemented as a HTTP client communicating directly with Voicent Gateway, they can be run on any machine that has a connection to the host running the gateway. The Java interface source code is included at the end of this section.

This Java Simple Interface is developed based on Voicent Gateway Simple Outbound Call Interface.

Work with Interactive Applications

For many applications, it is desirable to get responses from callees in addition to deliver a message. The interaction can be implemented by using the low level gateway VoiceXML interface. However, using the low level API is a time consuming and error prone task. A better solution is to utilize Voicent IVR Studio to create an interactive application, and use the extended Simple Call Interface to trigger a phone call.

SYNOPSIS

String callText(String phoneno, String text, boolean selfdelete)

DESCRIPTION

Make a phone call and play the specified text message. The text message is convert to voice by Voicent Gateway's text-to-speech engine.
 
The options are:
 
phoneno The phone number to call
text The message for the phone call
selfdelete Ask the gateway to automatically delete the call request after the call is made if it is set to '1'

The return value is the call request id <reqId>.

EXAMPLE

callText("123-4567", "Hello, how are you doing", 1);

Make a call to phone number '123-4567' and say 'Hello, how are you doing'. Since the selfdelete bit is set, the call request record in the gateway will be removed automatically after the call.
 
String reqId = callText("123-4567", "Hello, how are you", 0);
 
Make a call to phone number '123-4567' and say 'Hello, how are you'. Since the selfdelete bit is not set, the call request record in the gateway will not be removed after the call. You can then use callStatus to get the call status, or use callRemove to remove the call record.
 

SYNOPSIS

String callAudio(String phoneno, String audiofile, boolean selfdelete)

DESCRIPTION

Make a phone call and play the specified audio message.
 
The options are:
 
phoneno The phone number to call
audiofile The audio message for the phone call. The format must be PCM 16bit, 8KHz, mono wave file. The audio file must be on the same host as Voicent Gateway.
selfdelete Ask the gateway to automatically delete the call request after the call is made if it is set to '1'

The return value is the call request id <reqId>.

EXAMPLE

callAudio("123-4567", "C:\my audios\hello.wav", 1);

Make a call to phone number '123-4567' and play the hello.wav file. Since the selfdelete bit is set, the call request record in the gateway will be removed automatically after the call.
 
String reqId = callAudio("123-4567", "C:\my audios\hello.wav", 0);
 
Make a call to phone number '123-4567' and play the hello.wav file. Since the selfdelete bit is not set, the call request record in the gateway will not be removed after the call. You can then use callStatus to get the call status, or use callRemove to remove the call record.
 
 

SYNOPSIS

String callStatus(String reqId)

DESCRIPTION

Check the call status of the call with <reqId>. If the call is made, the return value is 'Call Made', or if the call is failed, the return value is 'Call Failed', or if the call will retry, the return value is "Call Will Retry", and for any other status, the return value is "".

Please note that an empty string is returned if the call is still in progress. You'll need to wait and then poll the status again.

EXAMPLE

String status = callStatus("11234035434");
 

SYNOPSIS

void callRemove(String reqId)

DESCRIPTION

Remove the call record of the call with reqId. If the call is not made yet, it will be removed also.

EXAMPLE

callRemove("11234035434");
 

SYNOPSIS

void callTillConfirm(String vcastexe, String vocfile, String wavfile, String ccode)

DESCRIPTION

Keep calling a list of people until anyone enters the confirmation code. The message is the specified audio file. This is ideal for using it in a phone notification escalation process.

To use this feature, Voicent BroadcastByPhone Professional version has to be installed. This function is similar to the command line interface BroadcastByPhone has. But since the command cannot be invoke over a remote machine, this perl function uses the gateway to schedule an event, which in turn invokes the command on the gateway host.

The options are:

 
vcastexe The BroadcastByPhone program. It is usually 'C:\Program Files\Voicent\BroadcastByPhone\bin\vcast.exe' on the gateway host.
vocfile The BroadcastByPhone call list to use.
ccode The confirmation code use for the broadcast
wavfile The audio file to use for the broadcast

 

EXAMPLE

CallTillConfirm(
    "C:\Program Files\Voicent\BroadcastByPhone\bin\vcast.exe",
    "C:\My calllist\escalation.voc",
    "C:\My calllist\escalation.wav",
    "911911");

This will invoke BroadcastByPhone program on the gateway host and start calling everyone one the call list defined in 'C:\My calllist\escalation.voc'. The audio message played is 'C:\My calllist\escalation.wav'. And as soon as anyone on the list enters the confirmation code '911911', the call will stop automatically.
 

Source Code

------------------
File Voicent.java:
------------------

import java.net.URL;
import java.net.URLEncoder;
import java.net.HttpURLConnection;
import java.io.PrintWriter;
import java.io.InputStream;


public class Voicent
{
  /**
   * Constructor with default localhost:8155
   */
  public Voicent()
  {
    host_ = "localhost";
    port_ = 8155;
  }

  /**
   * Constructor with Voicent gateway hostname and port.
   * @param host Voicent gateway host machine
   * @param port Voicent gateway port number
   */
  public Voicent(String host, int port)
  {
    host_ = host;
    port_ = port;
  }

  /**
   * Make a call to the number specified and play the text message
   * using text-to-speech engine.
   *
   * @param phoneno Phone number to call, exactly as it should be dialed
   * @param text Text to play over the phone using text-to-speech
   * @param selfdelete After the call, delete the call request automatically if set to 1
   * @return Call request ID
   */
  public String callText(String phoneno, String text, boolean selfdelete)
  {
    // call request url
    String urlstr = "/ocall/callreqHandler.jsp";

    // setting the http post string
    String poststr = "info=";
    poststr += URLEncoder.encode("Simple Text Call " + phoneno);

    poststr += "&phoneno=";
    poststr += phoneno;

    poststr += "&firstocc=10";

    poststr += "&selfdelete=";
    poststr += (selfdelete ? "1" : "0");

    poststr += "&txt=";
    poststr += URLEncoder.encode(text);

    // Send Call Request
    String rcstr = postToGateway(urlstr, poststr);

    return getReqId(rcstr);
}

  /**
   * Make a call to the number specified and play the audio file. The
   * audio file should be of PCM 8KHz, 16bit, mono.
   *
   * @param phoneno Phone number to call, exactly as it should be dialed
   * @param audiofile Audio file path name
   * @param selfdelete After the call, delete the call request automatically if set to 1
   * @return Call request ID
   */
  public String callAudio(String phoneno, String audiofile, boolean selfdelete)
  {
    // call request url
    String urlstr = "/ocall/callreqHandler.jsp";

    // setting the http post string
    String poststr = "info=";
    poststr += URLEncoder.encode("Simple Audio Call " + phoneno);

    poststr += "&phoneno=";
    poststr += phoneno;

    poststr += "&firstocc=10";

    poststr += "&selfdelete=";
    poststr += (selfdelete ? "1" : "0");

    poststr += "&audiofile=";
    poststr += URLEncoder.encode(audiofile);

    // Send Call Request
    String rcstr = postToGateway(urlstr, poststr);

    return getReqId(rcstr);
}

  /**
   * Get call status of the call with the reqID.
   *
   * @param reqID Call request ID on the gateway
   * @return call status
   */
  public String callStatus(String reqID)
  {
    // call status url
    String urlstr = "/ocall/callstatusHandler.jsp";

    // setting the http post string
    String poststr = "reqid=";
    poststr += URLEncoder.encode(reqID);

    // Send Call Request
    String rcstr = postToGateway(urlstr, poststr);

    return getCallStatus(rcstr);
  }

  /**
   * Remove all request from the gateway
   *
   * @param reqID Call request ID on the gateway
   * @return call status
   */
  public void callRemove(String reqID)
  {
    // call status url
    String urlstr = "/ocall/callremoveHandler.jsp";

    // setting the http post string
    String poststr = "reqid=";
    poststr += URLEncoder.encode(reqID);

    // Send Call remove post
    postToGateway(urlstr, poststr);
  }

  /**
   * Invoke BroadcastByPhone and start the call-till-confirm process
   *
   * @param vcastexe Executable file vcast.exe, BroadcastByPhone path name
   * @param vocfile BroadcastByPhone call list file
   * @param wavfile Audio file used for the broadcast
   * @param ccode Confirmation code
   */
  public void callTillConfirm(String vcastexe, String vocfile, String wavfile, String ccode)
  {
    // call request url
    String urlstr = "/ocall/callreqHandler.jsp";

    // setting the http post string
    String poststr = "info=";
    poststr += URLEncoder.encode("Simple Call till Confirm");

    poststr += "&phoneno=1111111"; // any number

    poststr += "&firstocc=10";
    poststr += "&selfdelete=0";

    poststr += "&startexec=";
    poststr += URLEncoder.encode(vcastexe);

    String cmdline = "\"";
    cmdline += vocfile;
    cmdline += "\"";
    cmdline += " -startnow";
    cmdline += " -confirmcode ";
    cmdline += ccode;
    cmdline += " -wavfile ";
    cmdline += "\"";
    cmdline += wavfile;
    cmdline += "\"";

    // add -cleanstatus if necessary

    poststr += "&cmdline=";
    poststr += URLEncoder.encode(cmdline);

    // Send like a Call Request
    postToGateway(urlstr, poststr);
  }

  private String postToGateway(String urlstr, String poststr)
  {
    try {
      URL url = new URL("http", host_, port_, urlstr);
      HttpURLConnection conn = (HttpURLConnection) url.openConnection();

      conn.setDoInput(true);
      conn.setDoOutput(true);
      conn.setRequestMethod("POST");

      PrintWriter out = new PrintWriter(conn.getOutputStream());
      out.print(poststr);
      out.close();

      InputStream in = conn.getInputStream();

      StringBuffer rcstr = new StringBuffer();
      byte[] b = new byte[4096];
      int len;
      while ((len = in.read(b)) != -1)
        rcstr.append(new String(b, 0, len));
      return rcstr.toString();
    }
    catch (Exception e) {
      e.printStackTrace();
      return "";
    }
  }

  private String getReqId(String rcstr)
  {
    int index1 = rcstr.indexOf("[ReqId=");
    if (index1 == -1)
      return "";
    index1 += 7;

    int index2 = rcstr.indexOf("]", index1);
    if (index2 == -1)
      return "";

    return rcstr.substring(index1, index2);
  }

  private String getCallStatus(String rcstr)
  {
    if (rcstr.indexOf("^made^") != -1)
      return "Call Made";

    if (rcstr.indexOf("^failed^") != -1)
      return "Call Failed";

    if (rcstr.indexOf("^retry^") != -1)
      return "Call Will Retry";

    return "";
  }


  /* test usage */
  public static void main(String args[])
    throws InterruptedException
  {
    String mynumber = "1112222"; // replace with your own

    Voicent voicent = new Voicent();
    String reqId = voicent.callText(mynumber, "hello, how are you", true);
    System.out.println("callText: " + reqId);

    reqId = voicent.callAudio(mynumber, "C:/Program    Files/Voicent/MyRecordings/sample_message.wav", false);
    System.out.println("callAudio: " + reqId);

    while (true) {
      Thread.currentThread().sleep(30000);
      String status = voicent.callStatus(reqId);
      if (status.length() > 0) {
        System.out.println(status);
        voicent.callRemove(reqId);
        break;
      }
    }

    voicent.callTillConfirm("C:/Program    Files/Voicent/BroadcastByPhone/bin/vcast.exe",
          "C:/temp/testctf.voc",
          "C:/Program Files/Voicent/MyRecordings/sample_message.wav",
          "1234");
}


  private String host_;
  private int port_;
}
 
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