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In This Issue
New Release 2.3.2 is available for download
Voicent Software 2.3.2 is a new maintenance release. It contains
many important bug fixes and feature enhancements. Major items
include:
-
Automatic next day
broadcast. If a call list cannot be finished
in one day, BroadcastByPhone (Professional) will continue next
day automatically starting from where it was left off from the
previous day.
-
Automatic dialing rule checking.
Automatic dialing rule checking are added to ensure the phone
number with prefix are dialed correctly.
-
Saving call report.
AutoReminder can now print and email the call report.
-
Reset IE offline mode
automatically. In the previous version, if IE is set to
offline mode, AutoReminder and BroadcastByPhone cannot connect
to Voicent Gateway unless it is reset manually.
-
Multiple user support for
AutoReminder.
Multiple user support also makes customization easier. You can
now design a single message template for all users. There is no
need to personalize the message for each user.
-
SmartDownload
manager now supports download through a
proxy server.
-
SmartDownload
manager automatically recovers from incomplete download.
-
Bug fix: group appointment failed to continue if
the first call is failed
-
Bug fix: using java 1.5 causes application to
fail
-
Bug fix: computer crashes and freezes when
calling phone numbers no longer exist
If you have purchased the software license for
version 2, this upgrade is free! If you haven't purchased the
license, simply
download the software and see how it works for you.
University of Wisconsin adds Voicent to its E-Commerce courses
"Voicent's focus on
standards-based VoiceXML and Voicent Gateway product offer a
unique opportunity for students and faculty to learn and develop
new and compelling XML web services. As a member of Voicent's
growing developers network, we are confident our "Building
E-Commerce Systems with XML & Web Services" course will be
enhanced by Voicent technology and add tremendous value to our
students' education. In addition, we are very excited to use
Voicent's BroadcastByPhone application to connect with alumni
and sponsors of our academic program."
Andrew C. Jakubczak
Associate Director, Information Systems Program
UW-Madison
School of
Business Operations and Information Management Dept.
Ever since W3C accepted VoiceXML specification,
interactive telephony applications have been moving fast toward
this open standard. However, since most VoiceXML solutions are
built on expensive telecom equipment, developers normally have
to login to a vendor's website to develop and test their
applications. The cost and inflexibility have greatly limited
the potential for this standard. Most solutions are targeting
large businesses like banks and airlines.
Voicent
Gateway can be deployed on a PC with a standard voice modem. It
is finally possible to realize the cost savings from VoiceXML
for small businesses and organizations. Our developer
network members are actively creating innovative telephony
applications for this market.
Quick Start Guide and FAQ updated
Please check out our newly published
FAQ. If you
have questions, you may find answers here. We incorporated many
customer's questions. If you don't see your question answered in our
FAQ, please let us know and we will add them. Our newly edited Quick Start Guide 2.0
has much more detailed product information to help you to
install, configure, and use the product. Any comments,
suggestions and thoughts are welcome.
AutoReminder Multiple Users and
Customization
Multiple user support is a
major enhancement for AutoReminder. For example, it comes handy
when used in a group doctor's clinic. Each doctor can have his
or her own appointment schedule and reminder calendar. In
addition, a doctor can design his or her own reminder message
to maintain privacy and personal contact with his patient. Yet
all data are still maintained in a single database and can be
viewed and managed together or separately.
Multiple user support also makes customization easier. You can
design a single message template for all users. Each message can
be personalized for each user. This is not available in the previous version.
Voicent integration team is available to integrate your existing
system with Voicent products. Simply provide us with a sample of
your data. We will write a customized program to automatically
convert your scheduling data into Voicent AutoReminder.
Product related links:
Voicent
AutoReminder
Voicent
BroadcastByPhone
Voicent
BroadcastByEmail
Voicent Developer
Network
Voicent Store
Voicent
Reseller Program
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