5.2 Create a
Design an IVR application for outbound calls are similar to
design for inbound calls using IVR Studio. However, when designing
for Voicent BroadcastByPhone autodialer,
IVR Studio can take advantage of the BroadcastByPhone spreadsheet
data - columns be used just as variables.
Column variables must first be defined in the top (BBP Outbound Call) element properties. The properties of
the top element has a tab labeled BroadcastByPhone Column.
This column tab is not available for inbound IVR applications.
Click the New button to define a new column. If the column is not
yet defined in the BroadcastByPhone spreadsheet, it will be added
once the IVR application is selected as the broadcast message.
The Name and Phone columns are special. They do not
have to be defined here in order to be use. They are referred as
__VG__CALLED_NAME__, and __VG__CALLED_NUMBER__. Both
of them are system variables.