Voicent IVR (Interactive Voice Response) Studio is an automated telephony system that can interact with callers through keypad and voice response. It delivers high-quality caller experiences by enabling you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Voicent's IVR solution offers point-and-click call flow design, easy installation and low cost.
Allows callers to get answers to standard inquiries simply and easily, and in seconds, without the need for an operator or agent.
Automatically capture relevant information from your callers and direct them to the appropriate agent to handle their call.
Enable your customers to get the information they need, when they need it. Your Voicent IVR application is working even when you’re not, or it can transfer important calls to your cell phone.
Fully integrated with Voicent BroadcastByPhone Autodialer. Fully automated interactive outbound call applications to generate sales leads and keep in touch with your customers
Easy Point-and-click custom IVR system design and configuration
No special hardware needed, just your computer
Works with VOIP service or corporate PBX systems
Supports interactive touch-tone response and speech-command response
Automatically convert text to voice (multilingual, need Voicent TTS Plug-In)
Easy integration with your website, CRM system, Database, Email Server, and almost any program
Answer call with different IVR application based on recognized caller ID info
Fully integrated with Voicent BroadcastByPhone for outbound IVR applications
You can upload .wav files for audio recordings, or use message templates for text-to-speech messages. It's simple, easy, and fun to use!
There's no need for heavy or costly set up to use Voicent IVR Studio. You will be up and running in no time, with a professional phone menu.
While most companies give you one virtual receptionist, Voicent allows you to have as many as you want. In other words, infinite receptionists!
You can create any kind of phone menu you want with IVR Studio, and there are no limits to how many you want to create.
Fully integrated with other Voicent products and Voicent CRM.
Voicent IVR (Interactive Voice Response) Studio delivers high-quality caller experiences
by enabling you to easily build logical, fast, crystal-clear navigation of phone system
menus and options.
Voicent's IVR solution offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility.
Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.
As with all Voicent software, you buy it once and own it for life. Because there are no monthly fees or per-call charges, you get the highest Return-On-Investment (ROI) and the lowest Total Cost of Ownership (TCO).