Video Overview
Find out how the Predictive Dialer works with this easy to follow demo video containing topics such as creating agent and manager accounts, setting up agent/manager dashboards, importing CRM data, viewing your campaign results, and much more!
Video Overview
Utilizing Voicent’s Agent Dashboard opens doors to new possibilities such as connecting sales representatives to follow up calls quickly, efficiently, and easily. With the built-in Voicent CRM, you can schedule follow up calls for a customer in a few simple clicks.
Video Overview
In this video we’ll show you how to setup your headset properly with Voicent’s software. If you are using the Agent Dashboard, you may experience situations in which the audio or microphone volume may be adjusted without your knowledge. We will show you how to configure these settings appropriately.
Video Overview
In this video we’ll show you how to utilize the advanced search option in the CRM database. In order to define and save a custom contact list you need to enlist an advanced search criteria. To do so, click “Tools”, then “Advanced Search”.
Video Overview
In this demo video, we’ll show you how to setup our Inbound PBX system to conduct a three question customer satisfaction phone survey. With Voicent’s Inbound PBX system, you can set up a professional business phone menu as well as automated phone surveys.
Video Overview
In this video we’ll show you how to setup a phone survey then utitlize Voicent's software to automatically broadcast your survey to thousands of contacts. It's easy, efficient, and reliable.
Video Overview
In this video we'll show you how to setup a press-1 campaign to conduct an efficient and reliable outbound phone system. You can even view detailed campaign reports, such as user responses and live answered calls. As well as export data for analysis and further research.
Video Overview
Learn how to set up and run a simple text to speech auto dialer campaign with a few simple clicks! Voicent Auto Dialer detects live answer, machine answer, and busy/disconnected lines. You can set up automatic retries using call disposition rules and use multiple phone lines for simultaneous dialing.
Video Overview
Learn how to import leads into Voicent's CRM to be used with auto dialing, predictive dialing, preview dialing, power dialing, sms text message or email campaigns. Recipients are quickly imported to ensure your broadcasting immediately.
Video Overview
This is a brief introuction to power & preview dialing with Voicent's Software. In this video we'll show you how to utilize our hosted software and it's powerful and user-friendly interface.
Video Overview
In this video we'll show you how to create custom web forms to integrate within your website to grab web leads using Voicent's CRM. Voicent automatically adds your website leads’ information into your easily accessible CRM database as soon as your visitor fills out your custom form located on your website, making it both a beneficial and efficient solution for your business.
