Voicent PBX is a business phone system specifically designed for sales organizations and call centers.

24/7 ACD Virtual Receptionists

Create and auto-rotate different auto attendants for any occasion, including holidays, vacation days, and your company's off-hours. Voicent PBX will handle and route calls to agents and voicemail, 24 by 7 every day of the year. Packed with robust features such as music on hold, professional greetings, text to speech, and multi-level menu options, Voicent PBX is reliable, scalable, and flexible.

Hands-Free Conversations

Voicent PBX comes with unlimited free softphones that allow your agents to have completely hands-free conversation with their clients. After your PBX Virtual Receptionist routes callers to the correct extension, all you and your agents need to pick up phone calls are the Agent Dashboard™ softphone and a headset. In the dashboard, agents can forward, transfer to voicemail, flip, and park calls with a single click.

Built-in CRM

You can say goodbye to time-consuming integrations between your business phone and your database. Our built-in CRM automatically tracks callers and displays a screen popup for connected calls, where agents can enter notes, pull up contact history, and see previous purchases. Upload your existing CRM data with a few clicks, or plug and play your existing CRM software.

Robust PBX Features

By using Voicent PBX, you can deliver high-quality inbound call experiences for anyone who dials your business phone. Plus, with robust PBX features such as ACD call queues, voicemail to email, conference calling, and real-time reports, motivating and managing your agents is easy and affordable.

Your cloud PBX system with Built-in CRM

Voicent Cloud PBX offers four plans that are sure to meet your business PBX needs. Plus, we offer on premise PBX software that can be fully integrated with CRM vendors other than Voicent.

A Fortune 500 phone system without the expensive price.

"I was able to build a ten level, multi-selection menu system for my Field Service Technicians to update their Work Orders in very little time. The development process was smooth, and I was able to go from development to full production in less than 12 hours time! Outstanding!"

- Charles Teel, IBM

On Premise PBX Option

When you buy on-premise Voicent software, we make sure you get the most out of your purchase. On-premise software purchases get you a lifetime software license that you never have to renew. There are no annual fees, no monthly fees, and no charge per minute.

Voicent PBX is easy to use, scalable, and affordable!   Feature Tour