How much does it cost in total?

The total cost for Voicent's on-premise software depends on the number of phone channels you use. There are no per call fees or calling minute fees. It is a one-time license. Annual support is strongly recommended.

I want to use multiple Voicent software. How do I do this?

Our software integrates with all other Voicent software. To use multiple products, you need a license key for each program you want to use. For example, you can purchase the auto dialer software and the SMS broadcasting software, and get a license for each.

What are the system requirements?

We support Windows 10 and later, and the software should also work on older Windows versions. You need at least an i3 intel processor and 3GB memory to run Voicent software.

How do I make sure it will work on my machine?

Download the trial software and take a look at our support section for setup instructions. We also offer full system setup and training service.

I'm not very technical. Can I set it up on my own?

You can try with the trial software. But we recommend you simply sign up for our cloud service, which requires no installation.

How do I get my software license?

Upon purchasing Voicent software, you will receive an email with your order number and a downloadable Voicent installation file. After running the installer, you can launch the Voicent program on your PC laptop or desktop. You will then be able to request a product license from within the Voicent program, which our servers will process and activate within 1 to 3 business days. You will receive an email with your license key and instructions on how to use it.

What if my software stops working after a while?

Don't worry. If you purchase annual support and maintenance contract, you will get the latest software update and our technical support team will make sure it is up and running.

Why should I get annual support?

Annual support comes with free upgrades to new software (we continually add new features and make new versions), phone support from our technical team anytime you want, and special software promotions and deals.

What happens if I don't buy annual support?

Annual support is strongly recommended. It costs 30% of the purchase price per year, with a $99/month minimum. Without support, we won't be able to help you if the software fails to work for any reason. Your licensed software keeps working on the same computer and the same version, but you can't get technical support, new releases, or a license transfer to another computer.