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BroadcastByPhone BroadcastByEmail
Personalized group email solution.

QuickStartGuide3.0
Features & Benefits
How to Use
Frequently Asked Questions

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Voicent BroadcastByEmail BroadcastByEmail - FAQ


1. What is the difference between the free and the full version?
2. Can I import a mailing list?
3. Is it OK if my mailing list is missing some values?
4. How can I change the default mailing list size?
5. How can I set up my SMTP account?
 


1. What is the difference between the free and full version?

With full version, the software can automatically handle bounced and unsubscribe emails.

With full version, the software can track email open.

Also in the shareware version, each email contains the following lines:

Powered by Voicent communication solutions
Download your free software at: http://voicent.com

You can turn off the Voicent email signature in the full product version.

2. Can I import a mailing list?

Yes.

3. Is it OK if my mailing list is missing some value?

Yes. You can set a default value for the variable ${variable} for the missing value. In the Email Template dialog, click the Variable button to edit the default values.

4. How can I change the mailing list size?

Select Edit --> Options to set the list size.

5. How can I set up the SMTP account?

A SMTP server is a server program for sending out emails. You company or ISP should have SMTP server set up already. If you have Microsoft Outlook or Outlook Express working, you can check the setting from these programs to determine you SMTP server settings.

To use a SMTP server other than the built-in server, select Broadcast Configuration� from the program main menu.

Please note that it is recommended to use your company�s SMTP server if your computer is not inside the company network. Many email servers are likely to consider your email to be spam if the sender machine�s IP address is not from the company domain.

 

 

 

 

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