Voicent Flex PBX

Flex PBX is a full-featured, software-based PBX system that includes auto attendant, screened-call forwarding, call queuing, music on hold, personalized greetings, flexible extensions and voice-mail boxes, multi-lingual voice prompts, and much more. It supports VoIP/SIP, Skype, and regular phone lines. It is ideal for businesses that handle many daily incoming calls.

Own ItNo per call fees. No hidden charges. No subscription cost. Buy once and own it for life.

Satisfy them without even talking to them

Voicent Auto Attendant, your virtual receptionist, automatically answers and forwards calls.

Get unlimited auto attendants and virtual receptionists with Voicent

Personalized Caller Experience

Play an automated greeting with Text-to-Speech or use your own recorded message to personalize customer experience when they call.

Music and Multilingual TTS

Present your callers with your professional image with music on hold and even multi-lingual greetings. Your agents can also put callers on hold with music during calls.

Incredible Scalability

Receive and handle calls anytime, anywere. The call queue is pretty much limitless, and callers can leave messages for specific departments.

24/7 Customer Service

Your Voicent IVR application is working 24/7 so customers in any time zone can get the answers they want.

Click to Play Audio

Click to Play Audio Files

Play Professional Greetings and Music on Hold

Virtual Receptionists

Save money by having the PBX system's multiple-level auto attendant answer your incoming calls.

Professional Greetings

Present your callers with a professional image with music onhold and professional greetings

Phone Lines For Outbound

Save money by sharing phone lines among extensions for outbound calls

Voicemails for Extensions

Providing voice mail for each extension with almost unlimited storage size

Easily Upload Custom Music and Greetings

With the PBX feature, you can easily add audio files and even record directly into the system through your phone.



Upload Audio Files and personal messages

Even More Features

Easy Point-and-click custom PBX system design and configuration

No special hardware needed, just your computer

Extension can be an extenal phone number (automatically forward calls to that number)

Extension can be a soft phone (Voicent RemoteAgent software) running on a computer located any where

Fully integrated with Voicent IVR Studio and Text-To-Speech Plug In for more powerful customizations

Displays calls in waiting queue

Access voice mail by phone or by desktop software

Customized greetings by day and night, weekday or weekend

About

Flex PBX is a full-featured, software-based PBX system that includes auto attendant, screened-call forwarding, call queuing, music on hold, personalized greetings, flexible extensions and voice-mail boxes, multi-lingual voice prompts, and much more. It supports VoIP/SIP, Skype, and regular phone lines. It is ideal for businesses that handle many daily incoming calls.

Flex PBX is affordable and easy to use. Because it is a software package, it offers flexible configuration and unlimited design capability. It has all the features of a traditional, plus much more.

Flex PBX enables even small businesses to have sophisticated phone systems that increase their credibility and the confidence of clients and prospective clients.

Voicent's Flex PBX is a one time purchase only. There is no setup fee, no monthly recurring bills and no usage limit. No expensive hardware is required. The entire system runs on your computer and Internet connection.

How does it work?

This Windows-based software uses VOIP technology to make and receive calls through your computer. The calls are delivered either through a VOIP channel, such as SIP or Skype, or through your regular phone lines. The software acts as a complete business phone system.

When a caller calls your telephone number:

Flex PBX system automatically answers the call and presents the caller with a welcome message and a list of menu choices. You can design the menu choices any way you want.

The caller can press a key to listen to company information such as driving directions or office hours, or to be transferred to the sales department.

The caller can enter an extension number directly to ring a company extension.

Users of an extension can make an outbound call through the shared Flex PBX lines.