Simply install Voicent CRM and enable it from the Voicent Gateway. Once enabled, it will run in the background.
From the Voicent CRM program window, you can:
Create, Edit, and Search
Easily add new contacts from the Contacts tab, and mass update profiles with certain criteria in a few clicks of the mouse.
You can import contacts and retain all their information in the process with the advanced import wizard, in which you can specify which columns go into notes, phone number, name, and more.
Create inbound/outbound campaigns using IVR Studio, Auto Dialer, Predictive Dialer, Bulk SMS, and Email Marketing.