Voicent Sales Automation tremendously boosts agent productivity, efficiency, and performance by automating your company's sales processes. With this powerful software, you can manage priority customers, create workflow triggers, and turn leads into loyal customers.
Sales tracking with Voicent helps you understand the potential and standing of every standing deal, so your sales team can turn those potentials into closed sales.
Set specific potential values for contacts, and assign leads to specific agents to motivate them and help them improve their sales tactics.
Allow certain agents to create campaigns, send emails, delete contacts, and more, while restricting access for other roles.
With visual reports, you can measure and share agent performance, and compare and contract who's selling the most per week, per month, and per year.
These are individual accounts that every customer gets in your CRM. These contacts can be categorized as leads, customers, potentials, and other custom fields.
Potentials are contacts with a sales potential, who are often in the qualification or price quote stage. Your sales pipeline is filled by potentials.
Organizations are business accounts that can be linked with individual contacts to ensure your sales team has the context necessary to make the sale.
Need to pull up customers? Use the Advanced Search feature to find whoever, or whatever, you're looking for.
Notes can be entered and shared by agents, so the sales team and view notes inputted by marketing agents.
Specify categories you want to sort your customers into. These are the stages in your sales pipeline that you can customize anytime.
With Text-to-Speech, you can personalize your messages by greeting contacts by their name or other personal information. You can also record messages to send out in your own voice.
Want to send messages in German, Spanish, or any other language? You can, with our TTS adaptor that works with any 8 kH telephony speech engine.
Information about your contact and whether the response was a machine answer, live answer, or something else is automatically saved.
You can record audio files in your own voice or use Text-to-Speech to say the person's name when greeting them.