Frequently Asked Questions (Part 1: General)

1. What is the Voicent Product used for?
2. What is the difference between AutoReminder and BroadcastByPhone?
3. What is the difference between the Standard version and the Professional version?
4. Do you offer a reseller program?
5. Do you offer an affiliate program?
6. Can I upgrade from my Standard version to the Professional version?
 

1. What is the Voicent Product used for?

The Voicent product is an automated telephone notification system that runs on any desktop PC or laptop computer. It is widely used by medical professionals, churches, schools, small businesses, organizations, and any entity requiring automated telephone communications.

Here are some sample applications:

1). Doctor’s Offices use it for automatic appointment reminder calls.
2). Churches use it for event notification and prayer chains.
3). Politicians use it for voter communications and voting reminders.
4). Mortgage brokers use it for lead generation and rate notifications.
5). Businesses use it for pickup/delivery notifications.
6). IT professionals use it for automatic system crash notifications.
7). School PTA’s use it for fundraising and event notifications.
8). Non-profit associations use it for monthly meeting notifications.

2. What are the differences between AutoReminder and BroadcastByPhone?

AutoReminder is a telephone reminder software that calls individual persons or small groups of people at specific times for specific events. It is most suitable for appointment related applications, such as reminder calls for doctor’s offices.

BroadcastByPhone is a telephone notification system that calls a list of phone numbers to broadcast a pre-recorded message. It is most suitable for organizations such as churches and businesses. Both products are capable of confirmation, message customization, and determination of whether the answer is by human pickup or by answering machine.

3. What is the difference between the Standard version and the Professional version?

Please refer to the same question under AutoReminder FAQ and BroadcastByPhone FAQ.

4. Do you offer a reseller program?

Yes. Please check out our Reseller Agreement.

5. Do you offer an affiliate program?

Yes. Please click here to learn about and join our affiliate program.

6. Can I upgrade from the Standard version to the Professional version?

Absolutely. Go to our online store http://www.voicent.com/store and select the upgrade options.