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Dec 5, 2004
New version incorporates major interactive features
Los Altos - Dec 5, 2004 - Voicent, a leading provider of advanced and affordable telephony solutions, today announced the immediate availability of Voicent AutoReminder and Voicent BroadcastByPhone release 2.1. This major release has incorporated a wide range of customer feedbacks from a lengthy beta trial period.
Besides improving the main interactive
features in the beta release, release 2.1 also introduced a
"call till confirm" capability in the BroadcastByPhone product.
The feature allows phone notification to stop automatically
whenever a confirmation code is entered by any person on the
call list. This is extremely useful for applications require
escalation process, such as in IT support and security alert. For more information, or to download,
"Voicent now offers the best value for our customers in terms of advanced feature set, ease of use, and affordability." noted Jeff Larson, vice president of product management, Voicent. "With this release, our customers can utilize many communication solutions that are otherwise not available to them. Voicent's proven expertise in advanced telephony software, along with minimum hardware requirement and almost zero maintenance cost, makes us the natural choice for organizations looking to extend their marketing reach by phone and email."
Voicent AutoReminder is widely used by healthcare organizations and individual medical offices for appointment reminder calls. Voicent AutoReminder provides an easy-to-use appointment scheduler with automatic outbound reminder calls. The reminder call message is recorded by professional voice talent and contains appointment data, time, customizable fields, and, starting from this release, appointment confirmation by touch tone or speech commands. With support for difference interface mechanism, such as file import, command line interface, and HTTP (web) interface, integrations with existing office management software or other scheduling software are straightforward.
Voicent BroadcastByPhone is deployed in many small businesses, churches, schools, and a wide range of organizations. Voicent BroadcastByPhone delivers pre-recorded message to thousands of people over the telephone by a single click. With Message Designer, combined with advanced speech technology, the software is also capable of sending personalized messages based on a pre-designed template.
Communication matters. Voicent is motivated by the belief that great communication builds great businesses. Our software empowers healthcare professionals, business owners, religious leaders, and activity organizers to better communicate with people while at the same time, save time and money.
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What We Offer
Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.