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August 18, 2004
RELEASE 2.0 BETA NOW AVAILABLE
Los Altos - August 18, 2004 - Voicent
today announced the immediate availability of Voicent
AutoReminder and Voicent BroadcastByPhone release 2.0 beta. This
new version offers new capabilities for telephone interactive
applications, such as appointment confirmation and outbound
telephone survey. For more information, or to download it, visit
http://voicent.com.
"Voicent wants to ensure that our customers can rely on our
solutions for their business critical applications, " said Jeff
Larson, vice president of product management, Voicent. "More and
more healthcare providers, religious organizations, and small
businesses are using Voicent products to improve their customer
communications and to increase employee productivity. This
release further enhances our leadership position in providing
our customers with the most feature rich products that are most
affordable."
Voicent AutoReminder is widely used by healthcare organizations
and individual medical offices for appointment reminder calls.
Voicent AutoReminder provides an easy-to-use appointment
scheduler with automatic outbound reminder calls. The reminder
call message is recorded by professional voice talent and
contains appointment data, time, customizable fields, and,
starting from this release, appointment confirmation by touch
tone or speech commands. With support for difference interface
mechanism, such as file import, command line interface, and HTTP
(web) interface, integrations with existing office management
software or other scheduling software are straightforward.
Voicent BroadcastByPhone is deployed in many small businesses,
churches, schools, and a wide range of organizations. Voicent
BroadcastByPhone delivers pre-recorded message to thousands of
people over the telephone by a single click. With Message
Designer, combined with advanced speech technology, the software
is also capable of sending personalized messages based on a
pre-designed template.
ABOUT VOICENT
Communication matters. Voicent is motivated by the belief that
great communication builds great businesses. Our software
empowers healthcare professionals, business owners, religious
leaders, and activity organizers to better communicate with
people while at the same time, save time and money.
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What We Offer
Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.
