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Payment methods
For your convenience, we accept all payment methods.
 
Pay at Online Store
-GoogleCheckout
-AmericanExpress
-Discover Card
-Visa
-MasterCard
-PayPal: Payable to sales@voicent.com from your paypal account
 
Pay by Purchase Order
We accept Purchase Order (PO) only from public organizations and government entities. 
Please fax your PO to:
360-323-0378 (fax)
The P.O. must have authorized approval signature.
 
Pay by wire transfer, money order or check
-Bank wire transfer: contact us at sales@voicent.com for instruction.
-WesternUnion, Money Gram
-Money order or check payable to:
Voicent Communications
PO Box 986
Los Altos, CA 94023
 
Pay by Phone (credit card or e-check)
To place your order:
800.948.1198
650.948.4611
Phone orders are taken during business hour:
Monday - Friday
8:30AM - 5:00PM
Pacific Standard Time
 
Purchase Policy
Shipping & Handling
Return Policy
Referral Policy
Privacy Policy

End-User License Agreement
 
Return Policy HEADING_TITLE

Voicent software products are freely distributed in shareware version. All software products are free to download, or to be mailed in CD (shipping is not free). The shareware version are unlicensed version but are fully functional. It is the same software as the licensed version with some restrictions. Shareware version is suitable for product evaluation and testing prior to purchase a license. You can test all product features in the shareware version without acquiring a license. There is no time limit to use the shareware version.

Should you decide to purchase Voicent software license, we accept various payment methods listed at Voicent online store. After the payment is accepted, you may submit the license request immediately. The license will be emailed to you promptly to remove the restrictions and to activate the full version of the software product. The licensing process is quite simple and straightforward.

Voicent software license belongs to Industry Standard Intellectual Property. Once the license is emailed to you, it would not be possible to return the license. Therefore, we would not be able to refund the license fee. Voicent software license is protected by copy-right law. One license applies for one computer only. If you have any questions about license return policy, please refer to any published Intellectual Property and copy-right protection law.

Sometimes you may want to transfer license to a different computer. Although we are not obligated to allow this, we have provided a work-around solution to help you transfer license to a different computer. However, in order to do this, you must meet the requirements that are listed at Voicent Support webpage in License FAQ. Failure to do so, a license can not be transferred and you must purchase a new license for different computers.

Please be aware that we are not responsible to fix any problem due to any hardware, i.e. your computer failure, your phone line failure or incompatibility with the software. We strongly recommend you download, install, and test the shareware version prior to make a purchase. Our technical staff are readily to assist you by email or by paid phone support.

Voicent modem has a 30-day money back guarantee. If the modem is returned undamaged and there is no missing part, we will issue a full refund (excluding shipping and handling fees).

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