Email Marketing

BroadcastByEmail Software: FAQ


About BroadcastByEmail

Email Marketing Help

Voicent Advantages

  • One time purchase, use forever
  • No monthly fee, no contract
  • Easy setup in less than 10 minutes
  • Works on any PC
  • Works with your own email server
  • Works with email service like Gmail
  • Feature rich and yet easy to use
  • You can try it before you buy it

What is opt-In Email Marketing?

Federal anti-spam laws require that marketing emails only be sent to people who have asked for them by subscribing to them or otherwise requesting them.

Customize Email Messages

Bulk email sender sends email that is individualized, including, for example, the recipient's name in the body of the email.

Manage Bounced Emails

Emails sent to incorrect email addresses will be bounced back to you. For large mailing list, that creates a lot of clean-up work! With Voicent BroadcastByEmail software, users can click a button to automatically remove bounced email addresses.

Manage Unsubscribe requests

Helps you easily comply with federal email marketing laws by allowing people to unsubscribe to the email list, and then automatically honoring the requests.

Track Email Open

Know who opened the email and how often. This feature requires a website to work with the broadcast email software.

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Email Marketing FAQ

What is the difference between the free and full version?

With full version, the software can automatically handle bounced emails and unsubscribe requests.

With full version, the software can track if email was opened.

Also in the shareware version, each email contains the following lines:
"Powered by Voicent communication solutions
Download your free software at:"
You can turn off the Voicent email signature in the full product version.

Can I import a mailing list?

Yes. Select File > Import from the program main menu

How can I change the mailing list size?

Select Edit > Set Number Of Rows... from the program main menu.

Is it OK if my mailing list is missing some values?

Yes. You can set a default value to use for any missing values. In the Email Template dialog, click the Variable button to edit the default values.

How can I set up the outgoing (SMTP) server?

Normally you should ask your company's IT department or your ISP support for your SMTP account information. If you are currently use Microsoft Outlook or other email software, check these programs for the server setup info.

The following is an example for setting up BroadcastByEmail to use your Gmail Account.

How do I send an attachment?

You specify your email attachements when you define your email message template. Once the email template is selected for a broadcast, these attached files will be sent automatically.

How can I avoid my email being sent to SPAM folders?

If you are sending emails to people who haven't asked for them, that's exactly where your emails should be going! Federal laws restrict the use of email for marketing purposes to subscribers or people who have otherwise "opted-in" to receiving your messages. Beyond that, sometimes broadcasting email too fast may make email servers believe you are a spammer. BroadcastByEmail has a the capability to precisely time how quickly messages are sent. You can easily adjust this delay to make sure your mailings aren't mistaken for spam. Also, it's important to frequently advise your recipients to add your domain name or email address to their safe-mail lists. You can learn more about this topic by Googling email marketing and the "federal CAN-SPAM Act."

Some email servers detect how many emails you send in a certain period of time. If you send too many of them, you emails are likely to be treated as SPAM. To slow down, select Broadcast > Configuration... from the program main menu, and set the delay time.