Integrate With BroadcastByPhone Auto Dialer

There are two aspects of the auto dialer integration. First, you can invoke Voicent BroadcastByPhone program through command line; second, you can set up callback functions.

If you need more control of the call, Voicent also provides developers with gateway level interface. Compared with the application level interface, such as the BroadcastByPhone programming interface, the gateway level interface is a lower level programming interface and offers more options and flexibility.

Command Line Interface

The following is a simple example of launching Voicent BroadcastByPhone program and start broadcasting:

vcast.exe "C:\mygroup\list.voc" -startnow -wavfile "C:\mygroup\hello.wav"

For more details, please see Voicent auto dialer command line interface.

Callback Function or URL

You can specify a callback function or callback URL when launching BroadcastByPhone auto dialer through the command line. These functions are called after each phone call is made by the dialer.

If a callback function/program is specified, the program is lauched after a call is finished. The parameters for the program should contain all information about the call, including the name, phone number, and the call status and confirmation status.

If a callback URL is specified, an HTTP POST is submitted to the URL after a call is finished. The parameters of the HTTP POST include all the name value pairs about the call, including the call status and confirmation status.

For more details, please see Voicent auto dialer command line interface.

Using Voicent IVR Studio

To further customer your call message and integrate with web site, CRM, or email server, you need Voicent IVR Studio, which enables you to create multi-level, multi-language interactive application. It is fully integrated with Voicent BroadcastByPhone auto dialer.

For more details, please see Voicent IVR Application Design Tool.

Gateway Level Integration

Voicent Gateway is a platform for developing state-of-the-art interactive programs. The gateway supports the W3C VoiceXML standard for interactive voice/phone applications. It is also a 2-way SMS gateway for interactive text messaging application.

Voicent Gateway uses standard HTTP/web interface, which allows you to use almost any programming languge to interact with the gateway. We have sample code in Java, C#, C++, PHP, Perl, Python, VB. For more details, please see Voicent Voice, SMS, Email Developer Resource Center.