A conditional end-of-call (EOC) action is used to perform additional status update when a call is ended. Unlike the general status update which is executed as long as a call is finished, conditional eoc action is only executed when the specified condition is satisfied.

To specify an eoc action, use the following format:

condition^columns^sql_statement

Multiple eoc actions can be concatenated by the ^ sign. The following example defines an eoc action to execute the SQL statement when the call confirmation is 12.

__Call__.ConfirmData != 'Answer=12'^id,phone^insert into dbo.Activity values (100, ?, 'Scheduled', 'Voice', NULL, '', '', ?)

The two ? in the SQL statement will be replaced by the actual value of id and phone, which are specified in the second component in the eoc action.

To post to parameter for call request (callreqHandler.jsp) is : eocactions.

Campaign Callbacks

At the beginning and end of a campaign, the gateway can send HTTP post to a specified URL for campaign status. It is a simple callback with the campaign ID and with status "begin" or "end".

The parameter name is : liststatusurl