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Easy setup: installs and runs on any computer that
supports Windows XP/2000 less than 5 minutes |
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- Excel-like spreadsheet
call list management |
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- Computer screen window pop up with contact information
when a live person answers the call |
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- Allows agents to play recoded audio files while
speaking to a live person over the phone to save agents'
voice and energy |
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- Monitors, records phone conversation with call report |
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- Displays call status with conversation notes for
follow up calls |
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- Predictive dialing on multiple phone lines and
multiple computers with internet access |
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- Automatically leaves messages on answering
machine and voice mail |
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- Automatically scrubs against Federal or in-house
Do-Not-Call list. |
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- Easy setup for dialing rules. Automatically adds any
dialing prefix and removes local area code from call
list. |
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- Automatic call retries for busy line or no answer |
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- Semi-automatic dialing (force dialing) for manually
controlled dialing by agents |
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- Records phone conversation and taking notes |
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- Number of Agents |
1 |
Unlimited |
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- Call notification with screen popup on any agent's computers |
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- Cantact list database sharing among computers |
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- Unlimited number of phone lines scalability using
multiple computers with internet or Local Area Network |
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Supports unlimited call capacity using client-server
technology |
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- Centralized monitor call status for management |
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- Use multiple dialing computers simultaneously |
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