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What is VOIP?
VOIP allows users to make telephone calls over the internet to other VOIP users free of charge and to landlines and cell phones for a minimal fee. Since calls are made over the internet, you no longer need a physical phone line. VOIP stands for Voice Over Internet Protocal.
What is SIP?
SIP is a standard for VOIP. With SIP, you use a SIP softphone to make phone calls from your computer. A SIP softphone is simply a piece of SIP client software with a telephone-like user interface. Each line started by Voicent software acts as a SIP softphone. Once you setup and configure Voicent for SIP, you can use any Voicent program as if you are using regular telephone lines.
SIP Termination
A VOIP service feature that allows you to call both local, long distance and international phones and cell phones directly from a SIP softphone (thus from Voicent).
DID Number
Stands for Direct Inward Dialing Number. The number looks exactly the same as a regular phone number and it allows anyone to call your SIP softphone from a landline or mobile phone.
Step 1: Set Up An VoIP Account
If you have a VOIP service, you can get your VoIP account connection information from your service provider. The connection info is also called SIP credentials, which is your user name, password, and other information.
Set up VoIP/SIP credentials for these VOIP services: CallCentric, SkypeConnect, Vonage, Localphone, RingCentral, Nextiva, ViaTalk, Gradwell, FreshTel, i2Telecom, Rapidvox, Broadvoice, DiamondCard, CallWithUs.
If your VOIP service is not listed here, you can take a look at More info on CallCentric online. The setup should be similar.
Step 2: Setup Voicent With Your SIP Credential
Select Setup > Options > SIP from Voicent Gateway main menu. Click the Add button to specify your SIP account.
The following screen is an example using a CallCentric account.
If you have trouble setting up your VOIP service with Voicent, we can help. Email your account information to support @ voicent . com. After we test it, we'll let you know the correct SIP settings and you can then change your account password.
Please note that Voicent software does not need extra software (like Xlite softphone) to make VOIP calls. Voicent software is configured as a softphone when used with a VOIP service.
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