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Frequently Asked Questions (Part
10: Using Skype) Skype related Knowledge Base Articles Skype is a company that provides voice-over-IP (VOIP) services. With Skype, you can make telephone calls over the internet to other Skype users free of charge and to landlines and cell phones for a fee.
In other words, Skype is like your traditional phone company, except Skype calls are made over the internet, instead of landlines. 2. What do I need to use Skype? You need to download and install Skype software, and your computer must be connected to the Internet. To have better call quality, you need to have broadband connection such as DSL or Cable Internet service. In order to call regular landlines or cell phones, you must purchase SkypeOut credit. 3. What are the advantages of using Skype with Voicent? You do not need a voice modem in order to make phone calls. Also calls made over Skype are a lot cheaper than traditional landlines. 4. Can Voicent make multiple phone calls with Skype? Yes. All you need to do is set up different Windows user account for each Skype instance. You can manually start multiple copies of Skype. On Windows 2000/2003/XP, you can run Skype using a different Windows user account by the following two method: 1. Right click on the Skype icon while pressing down the Shift key, select Run As... from the popup menu. Enter the windows user name and password. 2. Select Windows Start Button > Run..., then type in the following command: runas /user:username "C:\Program Files\Skype\Phone\Skype.exe" where username is the Windows user account name. On Windows Vista, the above methods are not working. This is a limitation of Skype. To run multiple Skype instances, please do the following: 1. login to a Windows user account, start Skype, and sign in. Do not log out, instead do a Switch User. 2. login t a different Windows user account, start Skype, and sign in. 5. Which Skype version is required by Voicent? You need release 3.0 and later. We recommend you use the latest release. 6. How do I configure Voicent for using Skype?
Please see: Voicent and Skype. 7. How do I specify phone numbers to call? For regular telephone numbers, specify the full 10 digit number including the area code. For example, 4087257578. For Skype user, use the prefix skype: followed by the Skype user name. For example, skype:echo123. 8. Can I have more than 4 lines for one PC? Yes. But please make sure your computer has enough memory and is fast enough, Also make sure you have enough internet connection bandwidth. 9. Is the price same as the one published for when using modem? Yes.
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