Call Center CRM Features

Call Center CRM: Running Campaigns

  • Seamless Dialer Software Plug and Play
  • Inbound PBX Software Plug and Play
  • Power Dial CRM Contacts
  • Auto Dial Contacts
  • Progressive Dial Contacts
  • Preview Dial
  • Predictive Dial
  • Email Marketing and Dripping
  • SMS Marketing
  • Automatic Opt Out Management
  • Automatic Call Status Management
  • Create Campaigns from Contact Lists
  • Create Contact Lists from Advanced Search
  • Create Contact Lists from Campaign Results
  • View Contact Lists
  • Unlimited Contact Lists
  • Customize Caller Experience based on Customer Category
  • Create Contact Subgroups
  • Public and Private Contact Lists
  • Inbound IVR
  • Outbound IVR
  • Phone Surveys
  • Text/SMS Surveys
  • Inbound Call Center
  • Outbound Call Center
  • Blended Call Center
Call center CRM software