Advantages of Voicent's
Call Center Manager
- One time purchase, use forever
- No monthly fee, no contract
- Easy setup in less than 10 minutes
- Works on any PC
- Works with VOIP and PBX
- Feature rich and yet easy to use
- You can try it before you buy it
Learn More
| Call Center Manager Key Features | Enterprise |
| Easy download and setup in 20 minutes |  |
| Works on any Windows desktop or laptop | |
| Provides compliance for FTC's limitations and reporting requirements on Dropped-Call rate* | |
| Auto pacing call volume based on current drop rate, agent availability, and campaign statistics* | |
| Monitor agent calls | |
| Monitor calling lines | |
| Provides whisper coaching feature allowing live-call coaching that is inaudible to customers. | |
| Real-time campaign summary and report | |
| Real-time agent summary and report | |
| Real-time call center performance monitoring | |
| Turn on/off agent call recording | |
| Fully integrated with Voicent predictive dialer, auto dialer, and IVR applications | |
| * In free edition, drop-rate threshold cannot be set below 25%, which is not FTC compliant. | |
It's absolutely free to download and try Voicent's Agent Dialer software. You don't need a credit card or even to supply an email address to try it.
Call Center Management Software
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