Voicent

call center management
call center software call center software

Advantages of Voicent's

      Call Center Manager

  call center software

  • One time purchase, use forever
  • No monthly fee, no contract
  • Easy setup in less than 10 minutes
  • Works on any PC
  • Works with VOIP and PBX
  • Feature rich and yet easy to use
  • You can try it before you buy it

    •   call center software

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 call center software

How to Use Voicent Call Center Manager

Voicent Call Center Manager allows you to manage your call center with ease. You can use it to make sure your drop rate stays below a threshold, monitor and record agent conversation, and see real time performance reports, This page covers the basic use of the tool, including:

Call Center Manager

Call Center Manager's main window is shown below. The details of each window is explained in the next section

Click the image to see a larger version of the image

Next Topic: More on Call Center Manager windows

call center software

Call Center Manager Software
Easy, Fast, Affordable Communication Tools!

Voicent Call Center Manager

  • Call center management
  • Agent call monitor
  • Requres no special hardware
  • Manage drop-call rate threshold
  • "Whisper coaching" feature
  • Works on any Windows PC
  • Works for enterprise/call center
  • It is really easy!

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