Voicent IVR Studio provides a rich set of samples
in its design library. Many of these applications are complete
designs and can be easily customized to meet the requirements of
your business and organization. The basic samples include:
Besides the simple applications, most
other IVR applications require some degree of program
integration. You can either use HTTP or Java for your program
integration. The 24-Hour information hotline sample shows how
to integration an IVR system with a website; and the Voicemail
to Email sample shows how to integrate Java for sending an
email from an IVR system.
IVR Studio is fully integrated with Voicent
BroadcastByPhone Autodialer. The following samples are
outbound IVR applications for outbound calls.
You can open these sample by selecting Library menu
from the program main menu.
The prompts used in these samples are
mostly text-to-speech items - the voice will be automatically
generated by a text-to-speech engine. The default
Text-to-Speech engine is a free one from Microsoft. The voice
can be hard to understand for some sentences. It is strongly
recommended to use Voicent
Natural Text-to-Speech engine for commercial deployment.
You can use the sample application as is. To deploy the
application, select Deploy > Submit to Gateway... from
the program main menu. If the menu item is grayed out, select
Validate... first.
Once deployed, restart the gateway to have the
changes to take effect.
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