Voicent PBX

About PBX

PBX Feature Tour

Quick Questions

What is a PBX?

A private branch exchange (PBX) is a telephone exchange for a particular business. A PBX system connects incoming telephone lines to a set of extensions inside a business.

What is VOIP or IP PBX?

VOIP PBX or IP is a PBX system that can handle calls on an IP network. It supports outbound connection to a SIP trunk or regular trunk; it also supports IP extensions. Most VOIP services provide regular telephone numbers to allow calls from landline or cell phones. The person who calls these numbers usually cannot tell the difference whether the call is make to a VOIP service or traditional PSTN service.

What is Voicent's Flex PBX?

Flex PBX is an affordable and easy to use auto attendant software system. Because it is a software package, it offers flexible configuration and unlimited design capability. It has all the features of a traditional PBX plus much more.

What is an Auto Attendant?

Also known as a Virtual Receptionist, it allows callers to be automatically transferred to an extension without the intervention of a live operator. Typically the Auto Attendant is included in a business phone system.

What is an IVR Menu?

A phone system menu that interacts with humans through the use of voice and DTMF keypad inputs. Auto attendant is a special kind IVR, where the target operation is the transfer of a call to an extension. IVR can be more broadly defined. It can interact with a database to supply requested information such as account balances, etc.

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Compatible Phone Services (On-Premise Only)

Voicent's on-premise PBX software allows you to use your own phone service, such as VOIP, SIP Trunk, IP PBX, and analog phone lines. With Voicent's Hosted PBX, you won't have to worry about using your own phone service.

Use Your Existing Phone Service

Voicent's on premise software works with most VOIP, IP PBX, SIP, and analog phone lines. Our professional IT team can fully set up your PBX software with your phone service for you, saving you from tremendous hassle. Note: You may use your own phone service only if you are using Voicent's on-premise PBX software. You won't be able to use your own phone service if you're using Voicent's Hosted PBX.

The list of phone services below are an example of the phone services that Voicent PBX software works with. If you have a phone service that's not on the list, we probably still work with that service. Simply contact us to find out!


  • Call Centric
  • SkypeConnect
  • Vonage
  • Fonality
  • Localphone
  • RingCentral
  • Nextiva
  • ViaTalk
  • Broadvoice


  • Cisco
  • Avaya
  • Asterisk
  • Mitel
  • Shoretel
  • Ipitomy
  • Talkswitch
  • Nortel

SIP Trunks

  • SkypeConnect
  • Airespring
  • Bandwidth.com
  • VoipInvite
  • Nexvortex

Analog Phones

  • Analog phone lines
  • MagicJack
  • Ooma
  • Vonage Hard Phone

PBX Feature Tour: Feature Overview

Compatible Phone Services