The easy to use import wizard lets you import your spreadsheet data or any list in CSV format for any campaign.
Our desktop auto dialer software contains a built-in Do-Not-Call scrubber for federal Do-Not-Call list.
With Voicent's built-in CRM, you can set unlimited data fields and dispositions to further specialize your customer database.
In addition to unlimited contacts, you can create unlimited contact groups and sublists for highly targeted campaigns.
Tracks and saves your caller's phone number, name, and email interactions automatically into your CRM.
When a live call connects to an agent, a screen will automatically popup with the caller's CRM information displayed. The agent can add notes, view interaction history, as well as other agents the caller has spoken to.
Have your lead vendor or your website push leads into your campaign and automatically call them.
Have an existing customer database? We've got you covered. Voicent CRM works like magic with SugarCRM, Zoho CRM and Salesforce, so you can eliminate costly software integration.
Easily create campaign lists based on a previous campaign's results, such as a list of all machine answers.
With a few simple clicks, you can create, edit, and add new contacts into your CRM without having to import or upload.
You can customize and add new CRM fields to add details about your contacts and search based on these fields.
No need for a separate Opt Out list. Voicent Predictive Dialer automatically checks the opt out flag in the customer record before making a call.
Use advanced search to define new contact lists for your campaigns based on custom CRM field information.
Your agents can share customer information to increase your organization's intelligence and efficiency.
