Predictive Dialer - Agent Dialer Tutorial - Table of Contents
Introduction
List Management
- Import and Export List
- Converting Excel to CSV File
- Importing from a CSV File
- Exporting to a CSV File
- Converting CSV to Excel File
- Insert, Edit, Delete Row, and Column
- Add Entries Manually
- Generate List
- Clean, Exclude, Sort, and Check DNC List
Message Management
- Message Designer
- Record Audio by Phone
- Record Audio by Microphone
- Record Text to Speech
- Use a Professional Recording Studio