IVR Tutorial Lesson 5: Use Column Variable
Here we use a column variable to control the call flow.
Set Transition Condition for Home Element
Select theelement, click the button on the program toolbar, enter the following condition: . You can click the button to build this expression.
This condition becomes true if the column Type has a value 'home'.
Set Transition Condition for Cell Element
Select theelement, click the button on the program toolbar. Select the button labeled: .
The finished call flow diagram looks like the following.