Campaign Options

Once you are ready to start a campaign, press on broadcast start icon from the toolbar. Alternatively, you can click on "Start/Schedule" from the "Broadcast" tab

Once you click on "Start/Schedule" there are a few more settings that you may want to modify. In this window, you will be able to:

  • Set Broadcast Start Time
  • Select Broadcast Message
  • Specify Rows to Start Calling From
  • Limit Line Usage

Set Broadcast Start Time

Choosing "Start Now" will start the broadcast as soon as you press "OK". Alternatively, you can schedule it to run at a certain time in the future by choosing the "Schedule" option.

Selecting Message

You will have the option to either broadcast a pre-recorded message or a message that was designed either through Message Designer or IVR studio

If you want to use a pre-recorded message, browse for your file by choosing "Use the following audio file:" and click on "Browse"

If you want to use a message that you have designed, click on the "Select Message" button and choose your message.

Specify Rows to Start Texting From

If you leave this untouched it will automatically start the broadcast from the first row that has not been texted yet. This will be the first row that has a blank "Status." You can modify this by changing the content of the field.

Limit Line Usage

When you are running multiple campaigns, you might want to limit the number of phone lines on certain campaigns to make sure each campaign gets a share of phone lines. You can limit this by checking the box and specifying the number of lines to use for this particular campaign.