Enable Call Center Manager On Voicent Gateway

By default, Voicent Call Center Manager is not enabled. To enable it, open Voicent Gateway main window, select "Setup" -> "Setup Call Center Manager".

Check "Enable Call Center Manager". You will need to input a Voicent Manager password. This will matter when you try to use Voicent Call Center Manager software. Only check the "Turn on logging for rules engine box" box when instructed by Voicent Support team.