IVR Tutorial Lesson 1: Deploy Application

The IVR application defined so far, though simple, is a complete application that can be deployed and used.

Validate Application

Click the "Validate" button Validate Icon on the program toolbar. This brings up a window that will display any errors in the program, if there are any errors. You have to validate the design and fix all errors before an application can be deployed.

Deploy Application

Once validated, click the deploy button ivr deployment on the toolbar. This is the same icon used for Voicent Gateway. Click the button to deploy the application to Voicent Gateway. Name the application my_broadcast and click the OK button.

Restart Voicent Gateway

Now restart Voicent Gateway to have the new application take effect. To restart, click the gateway icon from the Windows toolbar notification area, press the Stop button and then press the same button (now labeled Start) again.

You can check all deployed applications in Voicent Gateway. Open Gateway, select the Application tab then select Setup Application...

*** Please make sure that answering incoming call is enabled. (Voicent Gateway -> Setup -> Options -> Inbound)

If you have multiple inbound applications installed, please make sure the "my_broadcast" application is your default application to answer incoming calls.

If you have multiple IVR applications, such as a weekday IVR application and a weekend IVR application, you can set them up by selecting Setup -> "Options" -> Inbound -> Setup IVR Applications from the gateway main menu.