IVR Tutorial Overview: IVR Studio Installation

You can download the latest release of IVR Studio from the Voicent website: http://www.voicent.com/download

For this tutorial, you will also need to install Voicent BroadcastByPhone.

Enable Incoming Call Handling

By default, Voicent Gateway does not answer incoming calls. To enable incoming calls, select Setup -> Options from the Gateway main menu. Choose the Inbound tab and uncheck the box labeled Do not pick up incoming calls

IVR Studio Video Demo

Video: User Interface Introduction